Booth No. 173

At Macca’s® we believe in nurturing growth and development at all levels. In fact, we offer comprehensive training and development programs that make it easy to highlight strengths, and we help our employees get there – all while getting paid! Macca’s® offers Retail Traineeships at a Certificate II and III level.

At Maccas®, we attract people who love to create and serve seriously great food, possess an infectious attitude, provide world-class customer service, and most importantly, like to have fun while they’re working! Whether it is building skills for life or giving you flexibility to fit in with your lifestyle, we create jobs that work for you.


Macca’s® offers Retail Traineeships at a Certificate II and III level, in which employees may have the option of participating in throughout their development. Qualifications offered in the Traineeship program are; SIR30216 Certificate III in Retail and SIR20216 Certificate II in Retail Services.

Course Information:

As a Registered Training Organisation (RTO), McDonald’s is able to issue nationally recognised qualifications at different stages throughout your career. Furthermore, employers Australia-wide respect the value of a McDonald’s role on a resume and the skills and values an individual will have developed whilst working for us.

Study Options:

The SIR30216 Certificate III in Retail and SIR20216 Certificate II in Retail Services qualification can be undertaken as Full-Time, Part-Time, or as a School Based Traineeship.

The main delivery approaches used are:
• Structured training webinar workshops;
• Workplace-based delivery;
• Structured digital training; and
• On-the-job supervised learning.

Useful Links:

Our North Canberra Locations:


Why start my career at Macca’s?

McDonald’s Australia has five Corporate offices around the country, and many corporate employees started their career as crew members and are now Market Directors or heading up departments like restaurant services and finance. At McDonald’s, employees can have multiple careers within the one organisation, and it all starts with that first step.

Even if your eye is on a different dream or career, people with experience at Macca’s on their resume really stand out and with the experience you gain there is always the option for future opportunities with McDonalds.

The SIR30216 Certificate III in Retail qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets,
department stores and quick service restaurants.
Employment pathways for this course include:
• Customer Service Assistant (Department store);
• Customer Service Assistant (General);
• Retail Supervisor;
• Sales Counter Assistant (Wholesaler); and
• Sales Representative; and Team Leader (Supermarket).

Connect with us today!

Please get in touch if you have any further questions we can help you with.